Change of Address Notification to Medicaid Required in 15 Days 

Situation Report | February 8, 2021

Providers must notify Medicaid of any change of address, telephone number, or other pertinent information within 15 days of the change.

eMedNY distributes provider checks and paper remittances using the “pay-to address” kept on file. Other mail, including important updates, is directed to the “correspondence address” kept on file for providers. Providers may be missing out on important notifications if their address on file is outdated. Also, eMedNY may occasionally need to contact providers by telephone with important information that may impact claims processing and payment. 

To update provider addresses and telephone information, providers must complete their designated Change of Address form.

Each Change of Address form contains detailed instructions for submission based on provider type and license/registration address.

See the forms for further instructions. All questions may be directed to the eMedNY Call Center at (800) 343‑9000.