DOH Clarifies CHHA COVID HERDS Survey 

Situation Report | March 29, 2021

The state Department of Health (DOH) has provided clarity on how to accurately answer parts of the state-required Certified Home Health Agency (CHHA) COVID-19 Health Electronic Response Data System (HERDS) surveys.

Caseload Levels

HCA brought to DOH’s attention irregularities in response to questions that ask for “today’s caseload by Level 1, Level 2 and Level 3.” It is apparent from the data that some agencies are reporting only their new Level 1, 2 and 3 cases on the day of the survey instead of their total census, broken down by levels, on that day.

DOH has confirmed that it is seeking each CHHA’s total caseload of Level 1, 2 and 3 patients for this survey.

CHHAs: Do Not Include LHCSA Caseloads

DOH has also emphasized to HCA that CHHAs should not include patients from their Licensed Home Care Services Agency (LHCSA) unless the patients are on their CHHA caseload as well.

Accurately answering these elements of the survey is important for COVID-19 vaccination and related efforts as well as for general emergency preparedness awareness.

HCA advises members to inform their staff who complete the survey so that it is done correctly.

DOH has agreed to look into issuing a written clarification.