EVV User Guide Posted 

Situation Report | September 28, 2020

The state has posted an Electronic Visit Verification (EVV) guide that includes very useful information about the new EVV requirement that goes into effect for personal care services on January 1, 2021.  

It covers: EVV data requirements; impacted state programs and services; difference between a billing provider and an EVV submitter; data submission workflows; timing and frequency of EVV data submission; testing requirements; requirement that submitters enroll in eMedNY and how to do so; registration of National Provider Identifier (NPI) or MMIS ID in the eMedNY web portal; obtaining an Application Programming Interface (API) Key; resources; and error codes. 

The state Department of Health (DOH) strongly encourages all billing providers and EVV submitters to review the EVV Document Repository, provide feedback to DOH, and test with eMedNY before implementation.

Testing should include monitoring for successful connectivity, properly structured RAML and JSON messaging, sending and receiving transactions, checking the accuracy of the data submitted, following up on and remediating rejection messages. 

DOH has been holding EVV Technical Assistance calls. The next one is October 6. 

All questions, comments and concerns regarding EVV can be directed to EVVHelp@health.ny.gov.