Karen Lane is a #HomeCareHero. Read her story.
Karen Lane, RN is a Case Manager with Lifetime Care – Rochester Regional Health In Rochester NY. Many of Karen’s patients reside in Assisted Living Facilities or Independent Living facilities. With COVID-19, these facilities suspended visitation, changing many of the routines that these seniors were used to, such as eating in the dining room or social activities.
Karen was often the only outside visitor these patients had.
True to form she not only provided excellent nursing care but also listened to the little things patients told her.
One patient lamented that the facility was no longer bringing ice cream to the patients for dessert. The next week, Karen brought this patient the ice cream she had been missing. The family so appreciated Karen’s simple kindness in bringing a little joy to their loved one during trying times.
"The isolation has been difficult on our elderly patients and we are so appreciative of Karen and her ability to assess and treat the 'whole person,' remark her colleagues at Lifetime Care.