ICYMI: DOH Releases Guidance on Hybrid Online Aide Training Program

Look for an upcoming education program coming soon

Situation Report | October 5, 2020

In case you missed it, HCA sent an alert last week announcing a much-anticipated new Dear Administrator Letter (DAL) from the state Department of Health (DOH) permitting a hybrid model of online training for personal care aide (PCA) and home health aide (HHA) training programs.

HCA, the New York State Association of Health Care Providers (HCP), LeadingAge NY and select members sought DOH approval of existing DOH-approved aide training programs to offer the didactic portion of the training via an online platform while continuing to provide supervised practical training and competency testing in person. As previously reported to the membership, the groups developed a concept paper for such training and discussed the proposal in several communications with DOH.

The DAL is very prescriptive in the requirements for a hybrid online training program and includes a multitude of areas that new policies and procedures must cover. It also includes an agency demographics form, PCA and HHA training program attestation forms, and a training program schedule.

The DAL also allows for PCA Upgrading and Certified Nurse Aide Transitioning to be offered in a hybrid training environment.

While HCA has some concerns about the additional work required of already approved aide training programs to obtain DOH “approval” and potential delays due to DOH staff shortages, HCA is very appreciative of DOH’s efforts to support online training.

Next steps and education program

HCA, HCP, LeadingAge NY and our member workgroup will further discuss the DAL and develop any follow-up recommendations to DOH to ensure that the approval process is workable and approval determinations are made timely. HCA is also planning to hold an education program for our members soon to walk through the application process and answer any questions you may have.