Situation Report | October 19, 2020
On Friday, HCA Education & Research (HCA E&R) and Selfhelp Community Services held a Zoom discussion to outline the onboarding process for the Statewide Virtual Senior Center (VSC).
In case you missed it, an archive of the presentation has been posted to YouTube.
The VSC is an interactive platform pioneered by Selfhelp Community Services for its clients. The VSC connects seniors virtually. It also provides access to educational content and more, all designed to help overcome social isolation.
Under a grant from the Mother Cabrini Health Foundation, HCA E&R and Selfhelp have partnered to promote statewide access to the VSC and help make the platform available for all home and community-based providers in New York State to enroll their patients or clients.
In 2020 alone, the VSC has enrolled 700 participants accounting for 570,000 logins, an indicator of use prevalence that shows how central the VSC has become in the day-to-day lives of existing subscribers.
During Thursday’s session, Selfhelp’s VSC team provided further background and a series of membership options for platform and facilitator management depending on the type of subscription model a provider wants to offer its patients or clients.
Presenters also emphasized how the platform helps Managed Long Term Care plans and home care providers fulfill requirements or imperatives for: quality reporting on outcomes improvements stemming from use of the platform, the provision of social day care at a time when in-person programs are suspended in the pandemic, and other metrics.