Situation Report | June 28, 2021
In observance of the Fourth of July holiday, National Government Services (NGS) offices will be closed Friday, July 2 and Monday, July 5.
HCA members should note that electronic data interchange (EDI) claim files transmitted after 5 p.m. on July 1 will have a claim receipt date of July 6. EDI front-end acknowledgement transactions will be created as expected as EDI claim files are received.
The Fiscal Intermediary Standard System Direct Data Entry (FISS/DDE) Provider Online System will be available during regular hours. While DDE will be available, there will be no support available to respond to any issues.
Providers will be able to access NGSConnex and use the interactive voice response (IVR) system at (866) 275-3033.
NGS offices will reopen on July 6 for normal business hours.