NYC Emergency Preparedness Resources 

Situation Report | September 13, 2021    

New York City (NYC) has compiled a list of resources for New Yorkers impacted by Tropical Storm Ida, including food and housing assistance, emotional and spiritual support and more.  

Emergency and Disaster Preparedness 

NYC Emergency Management (NYCEM) offers a range of resources to help New Yorkers plan for severe weather events and other disasters.

Know Your Zone is a resource to ensure that all New Yorkers know their hurricane evacuation zone, what to expect and how to prepare for hurricanes and other storms. Use the NYC Hurricane Evacuation Zone Finder to locate your zone and find nearby evacuation centers. Residents can also call 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115) to find out if their address is in an evacuation zone.  

Areas of NYC at-risk of storm surge flooding are divided into six evacuation zones (1 through 6) based on risk level. The City will determine which of the hurricane evacuation zones (from zone 1 through zone 6) should be evacuated depending on the characteristics of an actual storm as it is approaching the city. 

Additional Resources: 

More information on what to do before, during and after flooding is available on the NYCEM Flooding website.

Information on how to contact your utility company about certain medical equipment that individuals depend on that require electrical power and to be listed as a life-sustaining equipment customer.

NYCEM’s Damage Assessment Tool allows New Yorkers to help the City collect damage information to assess the impact on affected areas. Damage reports made here are for tracking purposes only. Service Requests must be made through 311 online, by calling 311 (212-639-9675 for Video Relay Service, or TTY: 212-504-4115). 

Notify NYC, part of NYCEM, is New York City’s official source for information about emergency events and important City services. Sign up for Notify NYC to receive free emergency alerts.