DOH Extends Cultural Competency Training to Nov. 1

The Situation Report | October 24, 2022

The New York State Department of Health (Department) has notified all Mainstream Medicaid Managed Care Plans, ChildHealth Plus Plans, HIV Special Needs Plans, and Health and Recovery Plans (MMCPs) of the availability of cultural competency training offered by the United States Department of Health and Human Services (HHS), Office of Minority Health education program, Think Cultural Health. The training is online, free and offers several provider specific programs: Education – Think Cultural Health (hhs.gov). This training is to be completed by MMCP contracted network providers by November 1, 2022, and then annually thereafter.

The Mainstream Medicaid Managed Care, HIV Special Needs Plans, and Health and Recovery Plans Model Contract Section 15.10(c) requires that the MMCP “…ensure the cultural competence of its provider network by requiring Participating Providers to certify, on an annual basis, completion of State-approved cultural competence training curriculum, including training on the use of interpreters, for all Participating Providers’ staff who have regular and substantial contact with Enrollees.”

The Think Cultural Health training offers several provider specific programs. These provider specific programs include:

  • Licensed Alcohol and Drug Counselors, Nurses, Psychiatrists, Psychologists, and Social Workers – four courses
  • Health Care Administrators and Providers – one course
  • Maternal Health Providers – one course
  • Nurses – three courses
  • Oral Health Professionals – three courses
  • Physicians, Nurse Practitioners, and Physician Assistants – three courses.