Home health care agencies across New York State continue to provide highly complex care as there has been a significant increase in acutely ill patients with complex conditions now receiving health care at home. These services – from skilled nursing or therapies to personal assistance – supports the needs of individuals across the spectrum of care, from older adults to maternal and infant cases, persons with disabilities, the chronically ill, and individuals with terminal illness. As home care patients care needs become more complex, we as home care providers need to ensure that we are prepared to provide the best quality of care.
To support your providers in this effort, HCA is sponsoring a new series of quality focused webinars that offers a range of topics, from developing and improving your quality improvement plans and metrics, to key insights on data driven approaches to improve patient care transitions, and strategies for combating implicit bias in home care nursing, and more.
Pricing Options:
Individual Sessions HCA Member: $99 each session
Full Series HCA Member: $349
Individual Sessions Non-Member: $149 each session
Full Series Non-Member: $649
Session Details: This 5-part series will be held from January 2024 through May 2024. Each session will be held every third Tuesday of the month from 11:00 AM – 12:30 PM. All attendees will be provided with session handouts and recording.
Session One
Developing an Effective Quality Assurance Performance Improvement Program
January 16, 2024 from 11:00 AM – 12:30 PM
Charles M. Breznicky Jr. RN MSN MBA HCS-D, Director, Operations Consulting, SimiTree
This webinar will review the requirements of a Quality Assurance Performance Improvement (QAPI) program under the Medicare Home Health Conditions of Participation. We will discuss how to determine where to focus efforts to improve agency operations and the delivery of care. This will include how data is used to identify areas in need of improvement, the importance of making the data visible to team members and seeking input on improving the identified metrics. The webinar will review helpful tools in sharing data points, tracking projects, and how to continuously monitor improvement initiatives.
Session Two
Minding the Gap: Data Driven Approaches to Improved Patient Care Transitions
February 20, 2024 from 11:00 AM – 12:30 PM
Patrick Archambeault RN, MS, CCM, Assistant Director of Partnership for Community Health
Sara Butterfield, RN, BSN, CPHQ, Assistant Vice President of the Health Care Quality Improvement Program, IPRO Quality Innovation Network/Quality Improvement Organization (QIN-QIO)
Moderated Panel of Care Coalition Partners
IPRO, the CMS Medicare Quality Innovation Network – Quality Improvement Organization (QIN-QIO) for New York, will provide an overview of the Care Transition demographics and data trends for readmissions, Emergency Department utilization and high-volume diagnoses for the home health patient population in New York State. This session will focus on how cross-setting collaboration plays a pivotal role in reducing avoidable hospital readmissions and improving overall health outcomes in home healthcare. IPRO’s Sara Butterfield and Patrick Archambeault will moderate a lively panel discussion with agency leaders from high performing care coalitions, who will offer insights on how they moved beyond their respective ‘siloes’ to enhance the delivery of coordinated care in their communities.
Session Three
Developing a Quality Improvement Plan to Meet LHCSA Metrics
March 19, 2024 from 11:00 AM – 12:30 PM
Sharon Niman R.N., President, ClinOps Consulting
This webinar will review the LHCSA regulatory requirements for establishing and maintaining a quality assessment and improvement program whose purpose is to enhance the quality of care and treatment. This session will provide a foundation of developing a quality improvement plan and identifying areas of improvement for meeting your identified metrics and ways to market your quality indicators to partner CHHAs and managed care plans. This webinar will also review helpful resources and tools.
Session Four
April 16, 2024 from 11:00 AM – 12:30 PM
Strategies to Combat Implicit Bias in Home Care Nursing
Kendrea Todt, PhD, RN, Associate Professor of Nursing, East Tennessee State University
In this session, we will highlight implicit bias, conscious and unconscious, and share various types of biases with examples. We will discuss the associated harms of bias and recommend strategies to deconstruct implicit bias. We will discuss the power of words to heal or to harm, highlighting therapeutic and non-therapeutic language, illuminating the power of words as medicine. Communication is paramount to healing and yet the value of listening is often overlooked, and so we will identify strategies to strengthen and develop listening skills. We will define and discuss professional identity in nursing as a strategy to combat implicit bias.
Session Five
Veterans Benefits for Community Health and Home Health Care
May 21, 2024 from 11:00 AM – 12:30 PM
Ebony Randolph, Coach, Public Contact New York Regional Office of Veterans Affairs
Teresa Thierbecker, LCSW, Spinal Cord Coordinator, Albany Veteran Affairs Medical Center
It is important for all health care professionals, especially home health professionals, to know and understand what benefits are available to veterans so they can access and receive services in their homes. The veteran’s administration is a very large organization with a variety of benefits and services, and it can be confusing to navigate. This session will provide information that explains the benefits available to veterans through their health care benefit that providers should be aware of and to identify services that the veteran may be eligible for through the Veterans Benefits Administration (VBA) and Veterans Health Administration (VHA) programs that are applicable to home health and hospice patients receiving services in their homes.
Enhancing Quality Improvement for Home Health Care: A 5-Part Series