The New York City Human Resources Administration (HRA) has issued an Alert to inform home care agencies, managed care plans and other health care providers of the upgrades and enhancements to the HRA ACCESS HRA client portal.
As of April 4, 2023, Medicaid-only consumers will be able to submit their Medicaid renewal online using ACCESS HRA as an alternative to returning the paper forms. Consumers that are Disabled Aged and Blind (DAB) or non-MAGI, including those in the Medicaid Excess Income or Surplus program and those that receive homecare services through a Managed Long Term Care (MLTC) plan) can now use ACCESS HRA to submit their renewal by logging in or creating an account at www.nyc.gov/accesshra.
Medicaid-only cases with authorization ending June 30, 2023 or later, began receiving their renewal packet beginning in March 2023; this population can alternatively submit their renewal on ACCESS HRA. These cases will be processed under regular Medicaid eligibility rules (i.e. pre-pandemic), including the requirement to request documentation only when eligibility criteria cannot be otherwise verified by existing processes, and from consumers renewing Medicaid coverage of nursing home care.
More information is at the MAP Authorized Resource Center (log-in required).