Public Reporting Results Refreshed on Care Compare 

Situation Report | November 23, 2020

Home Health Care Consumer Assessment of Healthcare Providers and Systems (HHCAHPS) survey results from January 2019 through December 2019 are now reported on the Care Compare website.

HHCAHPS results will not be updated again until January 2022 due to the public reporting freeze that has been put in place to manage the COVID-19-impacted quarters (quarters 1 and 2 of calendar year 2020).

These data are also available on the HHCAHPS website through the “Archived Publicly Reported Data” link under the “General Information” tab. On this webpage, you can access:

  • Home Health Agency-level data.
  • State and national averages.
  • Star Ratings cut points.
  • Patient mix adjustment coefficients for the linearized data used to construct the Star Ratings.

Information on how the Star Ratings were constructed is provided in Technical Notes  

See here for more information about the data analysis and patient-mix adjustment factors behind the results.